Free Gifts: Zynga, you're doing it wrong

Another major screw-up, brought to you by Zynga. We got the "updated" free gifting system in our game last night, and that was all fine and dandy until we realized that it broke two other aspects of free gifts. Why in the hell Zynga can't be bothered to test this out with actual players *cough*PAC*cough* is beyond me; this is really a stupid situation that could have easily been avoided. Whatever inhouse testing they claim they do is obviously worthless.

Free gift links are an important aspect of the game for many of us, and all gift link generators are currently broken. If Zynga assumes that their new, broken free gift system is going to alleviate the need or desire for free gift link generators, they're dead wrong.

The other issue is that gift requests are not disappearing from your Facebook requests page after you accept them the first time. Best to just leave those alone for now. Zynga has acknowledged that much.

Due to a system upgrade to the Gift Request page, which includes an increase to the maximum limit to the number of gift/requests that players can send at a time, we have encountered an issue where gifts that have already been accepted both in-game and through the Facebook Game Requests are not being removed from the Facebook Game Request feed on players accounts.

This is a display and communication issue only, and we are currently working towards finding a resolution.  Players are not losing any gifts so there is not a need to submit a ticket for this issue as Customer Service agents will not be able to make any adjustments or credits to your account over this matter.

We apologize for any inconvenience that this has caused and recommend that you accept your gifts in-game in order to prevent any confusion until we have made the correct adjustments.

Thank you for your understanding!

The Mafia Wars Team

 Understanding, my ass.

You have people to test this crap for you, Zynga. Your incompetence is not excused.